Terms of Service

Effective August 2, 2026

Who operates this messaging program. Estria is operated by Sahil Pambhar, a sole proprietor based in the United States. Sahil Pambhar is the registered sender of record for the SMS program described here and is responsible for the messages it sends, for honoring opt-outs, and for this policy. Contact: sahilpambhar7@gmail.com.

These terms govern your use of Estria, software that helps a licensed real-estate agent respond to their own clients by text message and manage those conversations. By using the Service you agree to these terms.

The Service

Estria sends and receives text messages on a real-estate agent's behalf, answering questions about the agent's listings, scheduling showings, and following up. Replies are generated by an automated AI assistant, and messages that commit the agent are held for the agent's approval.

SMS messaging program

By providing consent, an agent's client agrees to receive conversational text messages from the agent (via Estria) about their home search, listings, and showings.

  • Program: conversational real-estate assistance from your agent, via Estria.
  • Message frequency varies based on your conversation.
  • Message and data rates may apply.
  • Text STOP to cancel at any time; text HELP for help. You may also opt out by any reasonable means (for example, replying “unsubscribe”).
  • Carriers are not liable for delayed or undelivered messages.
  • Supported carriers include major U.S. carriers; carrier participation may vary.

We do not share, sell, or provide your mobile phone number or messaging consent to third parties or affiliates for marketing. See our Privacy Policy.

Acceptable use

Agents are responsible for obtaining proper consent from their clients before messaging them, for the content of messages sent on their behalf, and for complying with applicable laws (including the TCPA and CTIA messaging principles). You may not use the Service to send unlawful, harassing, or unsolicited messages.

Disclaimers and liability

The Service is provided “as is.” To the extent permitted by law, Estria is not liable for indirect or consequential damages arising from your use of the Service, and our total liability is limited to the amounts you paid us in the prior twelve months.

Contact

Questions about these terms? Email support@estria.ai.